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The Pectel Group has a Safety, Quality & Environmental Department dedicated to the implementation, maintenance
and effective application of our management systems.
The core values of these system are:
- Senior management strategic planning driving policy and objectives throughout operational strategy.
- Measurement of key performance indicators. These measurables are measured on a monthly basis and analysed in
both pareto and data over time against pre-determined performance targets.
- Monitoring of information pertaining to levels of customer satisfaction through regular customer surveys.
- Regular review and appraisal of process outputs to ensure conformance to planned arrangements and to facilitate
continuous improvements.
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